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Pcap Analyser support
Find help with captures, decoding, and purchases — or reach IFI Studio directly.
Contact IFI Studio
Describe what happened and include your device model, OS version, and app version. Never send passwords, session tokens, or capture files containing credentials unless asked.
Email support@ifistudio.com ↗Opening captures
Pcap Analyser opens .pcap and .pcapng files on your device. Import a file through the system document picker or share sheet, then browse packets, follow TCP streams, and review statistics. Decoding runs entirely on-device — your files are not uploaded.
Purchases and refunds
Paid features are billed by the store you used. Manage, restore, or request a refund for a purchase in the App Store on iOS or Google Play on Android. Deleting the app does not cancel an active subscription.
Your data
Pcap Analyser has no account system and does not collect or transmit personal data. Capture files and decoded results stay on your device, so no account- or data-deletion request is needed — removing the app removes its local data.
Terms
Review the Pcap Analyser terms for the rules that apply when using the app.